Copyright Wincanton Dental Practice 2009. All Rights Reserved.
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FAQ
Click the links below to view each Question and Answer
• Treatment Plans
• Services
• Medical History
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• Treatment Plans
Your dentist can provide a full range of treatment for you.
After a thorough clinical examination, your dentist will describe the treatment that he recommends, an estimate of its cost and any
alternatives that are available. Any relevant risks will be discussed. Where appropriate, the dentist will use photographs and other
visual aids to help explain the treatment. Please do not hesitate to ask questions - we want to be sure that you fully understand and
agree with the proposed treatment. The dentist can give you some information to take home to help, if you’re unsure of any aspect
of the treatment.
Most treatment is usually necessary to remove disease. To maintain oral health you need to follow the advice your dentist or hygienist
may give you relating to your treatment. Home care plays a major role in preventing further problems and that in turn will help you
keep an attractive smile, eat in full comfort and should minimise the need for future treatment. If you do not understand your part in
your care, please do ask for an explanation.
A written estimate and treatment plan will be provided for courses of treatment requiring more than one visit (excluding dental
hygienist appointments) or courses of treatment over £50.
• Services
The only way to become a registered patient of this practice is to be seen by a dentist. We cannot register you without you being
seen. The Emergency out of hours on-call service we provide is only for registered patients of this practice.
• Medical History
Before we see you it's very important that we know about your medical history. It may affect the type of treatment we are able to
offer you. If you have any prescribed drugs or medicines we need to know what they are. We also need to know about any other
medical conditions or treatments you are receiving or have received in the past. We will ask you to complete a medical history form
prior to your appointment. Allow yourself an additional 10 minutes before your allotted appointment .
• In an Emergency
If you have a dental problem during surgery hours, please telephone the practice immediately and we will ensure that you're offered
an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the
earliest opportunity.
- What is a dental emergency?
A dental emergency is severe pain, bleeding or swelling. Broken fillings, cracked dentures and lost crowns do not constitute dental
emergencies. These will be dealt with during normal surgery hours.
- What to do in an emergency
Please follow our guidance for emergency arrangements during evenings and week-ends by calling our practice and following our
answer-phone instructions. This service is only available to registered patients of this practice. Call 08445769931 and listen to the
message carefully.
• The Data Protection Register - What data do we hold on you?
Click here to download a PDF containing more information